Privacy Policy, Shipping Policy, Return Policy

 
Privacy Policy
 
  Introduction

We take your right to privacy seriously and want you to feel comfortable using our web site.  This Privacy Policy deals with personally identifiable information (referred to below as "Data") that may be collected by us on our site.  This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control.

Collection of Data

Please take note that your user name, e-mail address, or other submissions that you make on this site may contain your real name or other personally identifiable information and, as a result, may appear on this site.   Like many web sites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information.  Information about how advertising may be served on this site (if at all) is set forth below.

Use of Data

We may use Data to customize and improve your user experience on this site.  We will make efforts so that your Data will not be provided to third parties unless (i) provided for otherwise in this Privacy Policy; (ii) we obtain your consent, such as when you choose to opt-in or opt-out to the sharing of Data; (iii) a service provided on our site requires the interaction with or is provided by a third party, by way of example an Application Service Provider; (iv) pursuant to legal process or law enforcement; (v) we find that your use of this site violates this Policy, our Terms of Use, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property.  In the event you choose to use links that appear on our site to visit other web sites, you are advised to read the privacy policies that appear on those sites.

Cookies

Like many web sites, we set and use cookies to enhance your user experience, such as retaining your personal settings.  Advertisements may appear on our web site and, if so, may set and access cookies on your computer and is subject to the privacy policy of those parties providing the advertisement.  However, the companies serving the advertising do not have access to our cookies.  These companies usually use non-personally identifiable or anonymous codes to obtain information about your visits to our site.
 
Shipping Policy
 

Domestic U.S. Shipping:

All shipping is done via USPS using their Priority Mail service, which takes about 2-8 days within the USA.

 

 
 

International Shipping:

Please note that an additional fee for international shipping will be applied depending upon where the goods are going.

1st Class Mail – 10 days or more to major destinations

Priority Mail – 6 to 10 days to major destinations

Express Mail – 5 days to major destinations

 
     
  Please be aware that upon arrival in your country your purchases may be subject to local duties/custom charges/tax duty.  We sadly have no control over these charges should they be applied.  

Return Policy

 

In the exceedingly unlikely event that you find the goods sub-par, we are happy to reimburse you.  Because each item is handmade and personalized, returns must be received within 15 days of purchase.  Once received, as long as the items are in the same condition as they went out (that includes packaging), we will credit your credit card.  Please state the reason for the return so that in the future, we can avoid it from happening.

As for our guarantee, we believe you will be extremely satisfied and that you will tell all your friends and family to buy one as well!

 

Copyright© 2008, Sweet-um's My Family Necklace, All Rights Reserved
Website created by: WolfRun Designs
Site Updated 10/20/08
Sweet'ums family necklaces are individually handcrafted and of the finest quality.  Each necklace is made of solid 14 karat Gold and 9.25 Sterling Silver.  Charms are solid 14 karat Gold hand stamped and 9.25 Sterling Silver hand stamped, personally engraved.  These necklaces are ideal for the trendy, hip, modern, boutique shopping, upscale mom.  Because each necklace is handcrafted, there are no 2 exactly alike - each is unique. Each charm contains a family members name.  What a better way to keep those you love near and dear to your heart?  This is the perfect gift for a mother, grandmother, sister or aunt.  Also, this necklace is not limited to only those with kids - get a charm for each family member, even if it is the 4-legged variety!